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About

About 9L3D

  • Physical products only
  • No third-party sellers
  • Built for collectors
  • Support: support@9l3d.com

Physical 3D-printed collectibles made for hobbyists, collectors, and creative displays. We focus on clear product information, careful order preparation, reliable customer service, and a straightforward purchasing experience.

  • Quality Products

    Our physical 3D-printed products are inspected before dispatch and prepared with attention to detail, function, and durability.

  • Reliable Shipping

    We ship orders using available tracked or reliable delivery services. Estimated processing and delivery times are displayed during ordering where available.

  • Protective Packaging

    Each order is packaged carefully to help protect the products during transportation.

  • Customer Support

    Our support team is available to assist with product information, orders, shipping questions, and after-sales concerns.

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01Our Mission

At 9L3D.com, our mission is to provide well-made physical 3D-printed collectibles that collectors and hobbyists can enjoy, display, pose, and add to their collections.

We focus on clear product information, careful order preparation, reliable customer service, and a straightforward purchasing experience.

02Who We Are

9L3D is an online retailer specializing in physical 3D-printed articulated figures, collectibles, display pieces, and related products.

We are not a marketplace for third-party sellers, and we do not sell downloadable 3D model files through this website.

Products may be produced by 9L3D or sourced through selected manufacturing and fulfilment partners. We review products before listing them and work to ensure that customers receive items consistent with the descriptions and images provided on the relevant product pages.

03What We Offer

Our product range may include:

  • Physical 3D-printed articulated figures;
  • Collectible figures and display pieces;
  • Products intended for collectors and hobbyists;
  • Items offered in different colours, sizes, or configurations; and
  • Selected accessories associated with our physical products.

The exact material, dimensions, colour, articulation, included components, recommended age, processing time, and other relevant information are provided on each product page.

04Product Characteristics

Our products are manufactured using 3D-printing processes. Small layer lines, surface patterns, colour differences, joint variations, and minor finishing marks may occur as normal characteristics of 3D-printed manufacturing.

These characteristics do not normally affect the intended use of the product. Any significant defect, damage, or incorrect item will be handled according to our Refund and Return Policy.

05Product Safety

Customers should review the product description and any age guidance before purchasing.

Safety notice

Some products may contain small parts and may not be suitable for young children. Products identified as collectibles or display items should not be treated as children’s toys unless the relevant product page expressly states otherwise.

Adult supervision may be required where indicated.

06Our Approach to Quality

We aim to present each product accurately through clear descriptions and representative images.

Before dispatch, products may be checked for:

  • Visible manufacturing defects;
  • Missing components;
  • Basic articulation or assembly issues, where applicable; and
  • Obvious damage affecting the product’s intended use.

Because products may be produced in separate manufacturing batches, minor differences between the delivered item and website images may occur.

07Intellectual Property

9L3D respects the intellectual property rights of designers, creators, brands, and other rights holders.

Products based on third-party designs are offered only where we understand the relevant permission or licence to allow the intended use. Required creator attribution is provided on the applicable product page or our Design Credits and Intellectual Property page.

9L3D does not claim ownership of third-party designs, trademarks, characters, or other protected material.

Unless expressly stated in writing, a product should not be understood as official, sponsored, endorsed, or approved merchandise of another company, creator, franchise, or rights holder.

A disclaimer does not replace authorization where authorization is legally required. If we become aware of a valid intellectual-property concern, we will review the affected listing and take appropriate action.

08Our Values

Our business is guided by:

  • Accurate product information;
  • Respect for customers and creators;
  • Responsible product sourcing;
  • Careful order preparation;
  • Clear store policies; and
  • Responsive customer support.

We continually review our products and processes to improve the customer experience.

09Why Shop With 9L3D?

Customers choose 9L3D for our focused selection of physical 3D-printed collectibles, clear product information, careful packaging, and accessible customer support.

We want customers to understand what they are purchasing before placing an order. Product specifications, prices, available variations, processing estimates, and applicable shipping information are displayed on the relevant product or checkout pages.

10Shipping, Returns and Privacy

Before placing an order, please review our:

These pages explain how orders, delivery, returns, personal information, and product rights are handled.

11Contact Us

If you have a question about a product or order, please contact us.

When contacting us about an existing order, please include your order number and the email address used at checkout.

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